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GIG101 Automating the Sales Development Process

The Sales Mastery for Gig Professionals. Learn to elevate your sales proficiency.
Enrollment in this course is by invitation only

About this course

Welcome to the Sales Mastery for Gig Professionals course—a programme designed to enhance your sales skills and elevate your gig business.

Focus on the sales development process, with an emphasis on lead discovery. Learn effective prospecting strategies to discover quality clients and generate consistent leads. Master the art of impactful demonstrations to showcase your unique value. Foster customer satisfaction and loyalty through exceptional customer success strategies.

Course Access Period

Please note that this is an online self-paced asynchronous course where learners will be granted one month of access from the enrolment date. Do also note that the course tile may take up to 48 hours to show up on your dashboard after purchase, and your access will start after it has been made accessible.

What You Will Learn

On completion of this course, you will be able to:

  • Understand the roles and responsibilities of sales development representatives, account executives, and customer success teams in the sales process.
  • Gain knowledge of the marketing process and its importance in generating leads for the sales team.
  • Explain the value of data towards social media marketing.
  • Learn the step-by-step process and outreach cadence followed by sales development representatives to qualify leads and initiate customer engagement.
  • Acquire the skills necessary to effectively qualify leads using qualification frameworks.
  • Conduct product demonstrations and handle objections as an account executive.
  • Understand the role of customer success managers in ensuring customer satisfaction and long-term success.
  • Develop an understanding of the key metrics and KPIs used to measure the success of each role in the sales process.


You must complete an online quiz with a passing score of 80% (i.e., 12 out of 15 questions). You will be given 3 attempts to each question.

  • Start: Available Now
  • Length: 4 hours
  • Price: S$54.50 (including GST)
  • Course Provider: SUSS
  • Subject: Sales Techniques
  • Language: English


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